Packing and fulfilling

Packing works order by order: search or jump between orders, check off each order's items, and it advances to the next unpacked order. Orders can be flagged for the same kinds of exceptions as picking, including shipping issue.

With a turnaround rule in Settings, every batch gets a ship-by date (business days only), and batches approaching or past it are flagged in the batch header and on the dashboard.

Turn on Photo capture in Settings to let packers attach a photo of an order's contents or condition. You can require a photo for orders with a certain tag or above a dollar amount. Photos are kept 90 days and then removed automatically.

Print packing slips makes one slip per order using your Settings: logo, thank-you message, layout, and which sections show.

When everything is packed (and shipped, if you use labels), you move to Fulfill. Choose whether to notify customers and confirm. Orders flagged during the batch are excepted by default and held back. Afterward, the completion screen lists them with a Fulfill skipped orders anyway action for once you have sorted the problem out.